Electronic Integration initiated a research project to uncover perceptions of their customers. The research design was individual survey responses of Electronic Integration clients. Following is a sampling of these responses.
Direct From Our Clients
… Low pressure, knowledgeable salespeople … personnel were most helpful … A company with a good reputation, excellent sales staff who are knowledgeable. No pressure to “upsell” products … the sales staff really know about the products they were selling … staff was very friendly and knowledgeable … Well informed personnel … Know the product and the market … Honest service – no pressure to buy … Responsive …Informative … Helpful … Open minded … Professional … Guidance in what products to buy and how to operate them … A company that is specialized in providing consumers with one main product. This means that everyone in the store is more knowledgeable than (the gigantic stores).
A personal shopping experience and no vulture attitudes … being able to talk with a knowledgeable person … For audio / video, most people want to see / hear before they buy and Electronic Integration provides a place to do that and also get questions answered by a knowledgeable sales staff … Easy to relax, compare and decide … great buying experience … wonderful experience …